FAQs

General Company and Service Questions

1. How long has Shamrock Paving been serving the Rochester area, and what makes you different from other paving companies?
   Shamrock Paving has been serving the Rochester area for over 30 years as a third-generation family-owned business. With our OSHA certification and having a foreman or the owner present on every job, we ensure quality and accountability on every project.
   
   

2. Do you provide both commercial and residential paving services?
   Yes, we offer comprehensive services for both residential and commercial projects, ranging from driveways to large parking lots.
   
   

3. What areas do you serve beyond Rochester, NY?
   We serve the greater Rochester area and surrounding regions, ensuring customers across the area can benefit from our services. Take a look at the areas we serve.
   
   

4. Are your employees properly certified and insured?
   Absolutely. Our team holds OSHA and Hazmat certifications, and we maintain full insurance coverage to provide peace of mind for our customers.
   
   

5. Will the owner or a foreman be present during my project?
   Yes, either the owner or a foreman is always on-site to oversee every project and ensure it meets our high standards.
   
   

Technical Asphalt and Paving Questions

6. What type of asphalt do you use, and how do you choose the right mix for my project?
   We use hot mix asphalt and tailor the mix based on your project's specific requirements, ensuring durability and performance.
   
   

7. How long do I need to wait before driving on my new asphalt?
   You should wait at least 24-48 hours before driving on your new asphalt to allow it to set properly.
   
   

8. How long does asphalt take to fully cure, and what should I expect during the curing process?
   Asphalt takes about 12 months to fully cure. During this time, you might notice softening in high temperatures and hardening in cooler conditions, which is normal.
   
   

9. What can damage my new asphalt, and how can I protect it?
   New asphalt can be damaged by power steering marks, oil stains, and excessive weight. Regular seal-coating and cleaning can help protect it.
   
   

10. How thick should my asphalt be, and what factors determine the appropriate thickness?
    The thickness depends on factors like the expected load and usage. We assess each project to ensure proper installation for long-term durability.

Commercial Service Specific Questions

11. Can you work around our business hours to minimize operational disruption?
    Yes, we offer flexible scheduling to minimize disruptions and accommodate your operational needs.
    
    

12. What commercial services do you offer beyond basic paving?
    We provide sealcoating, snow removal, and excavation services, ensuring comprehensive solutions for commercial clients.
    
    

13. How often should commercial parking lots be seal-coated, and what are the benefits?
    Parking lots should be seal-coated every 2-3 years to protect against wear and tear, extend lifespan, and enhance appearance.
    
    

14. Do you handle excavation and utility work for commercial projects?
    Yes, we manage excavation and utility work, ensuring a seamless process for complex commercial projects.
    
    

15. What permits and regulatory requirements do you handle for commercial excavation projects?
    We handle all necessary permits and regulatory compliance to simplify the process for our customers.
    
    

Maintenance and Long-term Care Questions

16. When should I consider seal-coating my asphalt, and how often is it needed?
    Seal-coating should be applied 6-12 months after installation and then every 2-3 years to maintain your pavement's integrity.
    
    

17. What are the signs that my asphalt needs repair or replacement?
    Cracks, potholes, pooling water, and fading color are signs that your asphalt may need repair or replacement.
    
    

18. Do you provide snow removal services, and how does that benefit my pavement?
    Yes, our snow removal services protect your pavement by preventing damage caused by ice and snow buildup.
    
    

Pricing and Project Management Questions

19. Do you provide free estimates, and what information do you need to prepare an accurate quote?
    Yes, we offer free estimates. To prepare an accurate quote, we need details about the project's size, scope, and any specific requirements.
    
    

20. How long do typical projects take, and what factors might affect the timeline?
    Project timelines vary based on size and complexity. Weather conditions and material availability can also impact the schedule.